New communities emerging content Lo Bianco, N, Cunningham, A and McCombe, C A report focusing on digital inclusion for new and emerging commmunities including S'gaw Karen, Dinka and Harari speakers in the Wyndham Region of Victoria.
Public library resources and programs for Mediterranean language groups in Australia Hall, Anne This paper was presented in Palermo, Sicily at the 2009 IFLA Satellite Meeting:Libraries and Society. A Pan-Mediterranean Perspective. It provides a short history of the arrival of Pan Mediterranean communities with statistics of the language groupings and the resources held in Australian public libraries. Examples of best practice services in NSW public libraries demonstrate how public libraries support these diverse communities. The benefits of partnerships with other libraries and community organizations is emphasized. Examples of how libraries and museums are preserving the cultural heritage and memories of communities is provided. This paper also addresses and shares the current challenges faced including providing resources for the aging populations of some of the language groups and sourcing resources for the newest arrivals
Serving patrons in their language, not just ours McGlamery,S & Ulrich, P.S Describes two models for providing a multilingual, multinational community reference service : The Global Reference Network (GRN), and the online Multilingual Collaborative Reference Services provided by Berlin Central and Regional Library
Technology's refuge : The use of technology by asylum seekers and refugees Leung, Linda This research by Linda Leung investigated the use of Information communication technologies (ICT) by refugees during flight, displacement and in settlement. It examined the impact of Australia’s official policy of mandatory detention on how asylum seekers and refugees maintain links to diasporas and networks of support. Given the restricted contact with the world outside of the immigration detention centre, the study juxtaposed forms and processes of technology-mediated communication between institutionalised detention with those of displacement and settlement. The research found that while there were obstacles to communication in situations of conflict and dislocation, asylum seekers and refugees are able to ‘make do’ with the technology options available to them in ways which were less constrained than in detention settings. Communication practices during the settlement process focused on learning new technologies, and repairing the disconnections with family members resulting from separation and detention.