MyLangauge

• QLD
  Multicultural Action Plan 2012-2013
  State Library of Queensland
  
  

• VIC
  Cultural diversity action plan
  State Library of Victoria
  The aim of the cultural diversity action plan 2011–13 is to support best practice and establish a framework that will improve understanding of and engagement with culturally diverse communities. It will also help the Library to design and deliver appropriate library and information services for people from diverse cultures within the community
  
  

• Responding to our diversity: multicultural library service guidelines
  Library Board of Victoria
  
  

International library strategies

• CANADA Developing multicultural collections
  Library and Archives Canada
  

• CANADA Multicultural services and resources
  Library and Archives Canada
  

• EUROPEAN UNION : Libraries as gateways to the integration of immigrants in the EU
  Multicultural Center Prague
  

• EUROPEAN UNION: New models for intercultural library services
  

• IFLA Defining multiculturalism
  International Federation of Library Associations and Institutions
  

• IFLA Multicultural communities : Guidelines for library services, 2nd edition
  International Federation of Library Associations and Institutions
  

• IFLA Multicultural communities : Guidelines for library services, 3rd edition
  International Federation of Library Associations and Institutions
  

• IFLA Multicultural library manifesto
  International Federation of Library Associations and Institutions
  

• IFLA Strategic plans
  International Federation of Library Associations and Institutions
  

• UK Welcome to your library: Connecting public libraries with refugees and asylum seekers
  London Libraries Development Agency
  

• UNESCO Conventions, recommendations and declarations : communication and information
  

• USA Guidelines for the development and promotion of multilingual collections and services
  American Library Association, Reference and Users Services Association (RUSA)
  

• USA How to serve the world at your library
  American Library Association
  

• USA : Serving Non English speakers in US public libraries
  American Library Association